THE GUEST MAN
A Personal Note

Welcome to The Guest Man Market Blog

Published Oct 2025 · By Ian Muir

Cairns Northern Beaches coastline near Palm Cove

Hi, I'm Ian. My wife Sarah and I moved to Cairns with our four kids and started hosting our own holiday apartments across Cairns and the Northern Beaches. We made plenty of mistakes along the way — humidity-ruined linen, guests locked out at midnight, a pricing spreadsheet that never quite matched reality. Word spread that we'd figured out a system that worked, and other owners started asking us to manage their properties too. That's how The Guest Man became a business rather than just our own listings.

This blog is where we write down what we've actually learned running short-stay properties in a tropical market — not generic Airbnb advice recycled from a US blog, but the specific stuff that matters in Cairns: wet-season mould prevention, event-driven pricing spikes, body corporate by-laws, and the exact turnover standards Sarah holds our cleaning team to (she's a Registered Nurse, so "clean" has a clinical bar here).

If you're new here, the quickest way to get value is to jump straight to the category that matches where you're at right now.

Just Getting Started

Pricing & Revenue

Compliance & Safety

Operations & Presentation

Market & Strategy

"We started as hosts ourselves. Today we write down everything we wish someone had told us back then — so you don't have to learn it the hard way."

If you'd rather talk it through than read, call me directly on 0447 979 674 — I still take most of the onboarding calls myself.

About The Authors

Ian & Sarah Muir

Ian is a licensed Real Estate Agent (Licence 4936672) and co-founder of The Guest Man, based in Cairns. Sarah is a Registered Nurse and former clinical trainer for NSW and QLD Health who sets our hygiene and turnover standards.

Janvikta

Originally from Indonesia, Janvikta is our Housekeeping Operations Manager, performing the final "Guest Man Check" on every property before every guest arrival.