THE GUEST MAN
About The Guest Man

Cairns Airbnb & Holiday Home Management

We started as hosts ourselves. Today we help Cairns holiday-home owners earn more, stress less, and deliver five-star guest stays.

Quick facts

Licensed credentials (front and centre)

Google and owners both care who is legally accountable for short-stay management. Here is ours — not buried in the footer.

Ian Muir — Licensed Real Estate Agent

  • Queensland Real Estate Agent Licence: 4936672
  • Valid to: 09 Mar 2029
  • Trading name: Ian Muir t/as The Guest Man Cairns
  • ABN: 57 166 836 288
  • Phone: 0447 979 674
  • Email: info@theguestman.com.au

Trust signals

  • Booking.com Traveller Review Awards — consecutive years on managed stock
  • Local Cairns operator covering CBD through Palm Cove
  • Professional Indemnity: $2,000,000 · Berkley Insurance Australia
  • Public Liability: $20,000,000 · HDI Global / Chubb (valid to 25 May 2027)
  • Certificates available on request
  • Google Business Profile

Want the full services scope? See Airbnb management Cairns.

Our Story

We started as hosts ourselves. After moving to Cairns with our four kids, we managed our own holiday apartments across Cairns and the Northern Beaches. Word spread, and we built The Guest Man to help other owners earn more, stress less, and give guests an amazing stay.

Ian Muir — Co-Founder & Host

Hands-on operator, systems-driven, and your first call for onboarding and performance. Ian looks after pricing, revenue strategy, partnerships, and owner support.

Sarah Muir — Co-Founder, Training & Quality

Sarah is a fully licensed Registered Nurse (RN) and former trainer & assessor for NSW and QLD Health. She holds TAE certificates and has taught doctors and nurses across both states. Today, Sarah brings that training discipline to our policies, procedures, and staff development—so every clean, check-in, and guest interaction follows a clear standard.

Janvikta — Housekeeping Ops Manager & Host

Jan joined us after moving from Bali, Indonesia, as our very first team member. Over three years he’s grown from housekeeper → team leader → manager. Today, Jan runs all housekeeping operations and hosts each of our properties. He performs the final checks—fresh, spotless, lights just right—with relaxing music to set the scene for every arrival.

Cairns holiday home

What We Do

  • Full Management: Listing setup, dynamic pricing, revenue management, guest messaging, 24/7 support.
  • Housekeeping & Linen: Professional cleans, hotel-grade triple-sheeting, amenity restock, quality control.
  • Styling & Photography: Pre-launch styling, checklists, and media that convert browsers into bookings.
  • Owner Reporting: Clear earnings statements and transparent communication.

How We Work

  • Owner-first: We treat your home like our own. Clear expectations, no surprises.
  • Systemised standards: Checklists, training, and audits so every stay is consistently excellent.
  • Local & responsive: Based in Cairns, available when you and your guests need us.

Where We Operate

Operating across Gordonvale → Cairns City → Palm Cove, with a strong focus on Cairns City and the Northern Beaches.

Cairns CityEdge HillWhitfield Parramatta ParkManooraMooroobool BungalowTrinity BeachKewarra Beach Clifton BeachPalm CoveHolloways

Ready to earn more and stress less?

Book a quick consult or get an instant estimate now.